Water Rates / Water Rates Schedule
The City of Dixon Water Department Water Rates information may be viewed online or downloaded for future reference. Click below.
Residential customers are billed quarterly. Large consumer/commercial customers are billed monthly. All bills are due upon receipt and payment must be received before 4:30 p.m. twenty-one days after the billing date. A ten percent penalty is added to current water charges on the twenty-second day after the billing date. Failure to receive bill does not excuse penalty charge.
If payment is not received by 4:30 p.m. twenty-seven days after the billing date, a shut-off notice will be sent notifying user his/her water service will be terminated within fifteen calendar days. Failure to submit payment by 11:00 a.m. on the forty-third day will result in termination of water service.
A $28.00 service charge is applied per check that is returned and not honored by our bank. Each account is then subject to immediate shut-off procedure.
Notice of Moving
Please notify the Water Department at lease 5 days prior to moving, so that the inside meter can be read for your final bill.
Time Line for the Utility Billing Process
- Day 1 ~ Bill Is Mailed
- Day 21 ~ Current Amount Due
- Day 22 ~ Penalty Added
- Day 22 ~ Reminder Notice Mailed
- Day 28 ~ Shut-Off Notice Mailed
- Day 43 ~ Termination Of Service